Production and Operations Analytics:  by Steven  Nahmias, Tava Lennon Olsen
847 pages, $129.95 list
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Production and Operations Analytics
Eighth Edition
Nahmias and Olsen skillfully blend comprehensive coverage of topics with careful integration of mathematics. The authors’ decades of experience in the field contributed to the success of previous editions; the eighth edition continues the long tradition of excellence. Clearly written, reasonably priced, with an abundance of expertly formulated practice problems and updated examples, this textbook is essential reading for analyzing and improving all facets of operations.

Some of the material in the newest edition has been reorganized. For example, the first chapter introduces service strategy, the product/process matrix and flexible manufacturing systems, benchmarking, the productivity frontier, the innovation curve, and lean production as a strategy. The focus is slightly more international. The analysis of capacity growth planning now appears in the chapter on supply chain analytics. Aggregate planning details were added to chapter 3, including chase and level strategies in an appendix to the chapter. There is an expanded discussion on risk pooling in the chapter on supply chain strategy. The mechanics behind lean production are included in the chapter on push and pull production systems. The chapter on quality and assurance downplays sampling in favor of discussions of quality management, process capability, and the waste elimination side of lean. The separate chapter on facilities layout and location was eliminated and the information redistributed throughout the text.

The authors reinforce the learning process through key points at the beginning of each chapter to guide the reader, snapshots that provide useful examples of applications to businesses, and historical notes that provide a context for the topics discussed. Production and Operations Analytics, 8/e provides the tools for adapting to the dynamic global marketplace.
"This is one of the best operations management textbooks I have read in the last 28 years of teaching the course. It covers exactly the topics I deliver in one semester. Also, it has the right level of mathematical rigor." — Zhiwei Zhu, University of Louisiana, Lafayette

"This is the best operations management textbook I have ever seen in my 26-year academic career. Among its strengths are mathematical rigor, comprehensive coverage of all important topics, snapshots, and historical notes. Best of all, the price is very, very reasonable!" — Ching-Chung Kuo, University of North Texas
Table of Contents
1. Strategy and Competition
Macroeconomic Trends / Competing in the Global Marketplace / A Framework for Operations Strategy / Process Types and Layouts / Product, Process, and Innovation Life Cycles / The Innovation Life Cycle / Learning and Experience Curves / Strategic Initiatives / Flexible Manufacturing Systems / Summary

2. Forecasting
The Time Horizon in Forecasting / Characteristics of Forecasts / Subjective Forecasting Methods / Objective Forecasting Methods / Notation Conventions / Evaluating Forecasts / Methods for Forecasting Stationary Series / Trend-Based Methods / Methods for Seasonal Series / Box-Jenkins Models / Practical Considerations / Overview of Advanced Topics in Forecasting / Linking Forecasting and Inventory Management / Historical Notes and Additional Topics / Summary

3. Sales and Operations Planning
The S&OP Process / Key Performance Indicators / The Role of Uncertainty / Aggregate Planning of Capacity / Solving Aggregate Planning Problems / Disaggregating Plans / Sales and Operation Planning on a Global Scale / Historical Notes / Summary

Supplement 1: Linear Programming
Introduction / A Prototype Linear Programming Problem / Statement of the General Problem / Solving Linear Programming Problems Graphically / The Simplex Method: An Overview / Solving Linear Programming Problems with Excel / Interpreting the Sensitivity Report / Recognizing Special Problems / The Application of Linear Programming to Production and Operations Analysis / A Prototype Layout Problem and the Assignment Model / More Advanced Mathematical Programming Formulations

4. Inventory Control Subject to Known Demand
Types of Inventories / Motivation for Holding Inventories / Characteristics of Inventory Systems / Relevant Costs / The EOQ Model / Extension to a Finite Production Rate / Quantity Discount Models / Resource-Constrained Multiple Product Systems / EOQ Models for Production Planning / Power-of-Two Policies / Historical Notes and Additional Topics / Summary

5. Inventory Control Subject to Uncertain Demand
The Nature of Randomness / Optimization Criterion / The Newsvendor Model / Lot Size-Reorder Point Systems / Service Levels in (Q, R) Systems / Additional Discussion of Periodic-Review Systems / Multiproduct Systems / Overview of Advanced Topics / Historical Notes and Additional Readings / Summary

6. Supply Chain Strategy
Supply Chain Strategy / The Role of Information and Technology in the Supply Chain / The Bullwhip Effect / Incentives in the Supply Chain / Risk Pooling / Multilevel Distribution Systems / Designing Products for Supply Chain Efficiency / Global Supply Chain Management / Summary

7. Supply Chain Analytics
Capacity Growth Planning / Locating New Facilities / The Single-Facility Rectilinear Distance Location Problem / Euclidean Distance Problems / Other Location Models / The Transportation Problem / Generalizations of the Transportation Problem / More General Network Formulations / Determining Delivery Routes in Supply Chains / Summary

8. Service Operations Management
Service Operations Strategy / Flow Systems / Modeling Unscheduled Arrivals / Queueing Systems / General Queueing Models / The Human Element in Service Systems / Call and Contact Centers / Revenue Management / Historical Notes and Additional Readings / Summary

Supplement 2: Queueing Techniques
Details of the Poisson Process and Exponential Distribution / Analysis of the M/M/1 Queue / Further Results for M/M Queues / Infinite Server Results / Queueing Networks / Optimization of Queueing Systems

9. Production Control Systems: Push and Pull
Enterprise Systems / MRP Basics / The Explosion Calculus / Alternative Lot-Sizing Schemes / Lot Sizing with Capacity Constraints / Shortcomings of MRP / Pull Scheduling Fundamentals / A Comparison of MRP, Pull, and Hybrid Systems / Historical Notes / Summary

10. Quality and Assurance
Quality Basics / Statistical Basis of Control Charts / Control Charts for Variables: The X and R Charts / Control Charts for Attributes: The p Chart / The c Chart / Process Capability / Overview of Acceptance Sampling / Single Sampling for Attributes / Designing Quality into the Product / Historical Notes / Summary

11. Operations Scheduling
Production Scheduling and the Hierarchy of Production Decisions / Important Characteristics of Job Shop Scheduling Problems / Job Shop Scheduling Terminology / A Comparison of Specific Sequencing Rules / Objectives in Job Shop Management: An Example / An Introduction to Sequencing Theory for a Single Machine / Sequencing Algorithms for Multiple Machines / Stochastic Scheduling: Static Analysis / Stochastic Scheduling: Dynamic Analysis / Assembly Line Balancing / Historical Notes / Summary

12. Project Scheduling
Representing a Project as a Network / Critical Path Analysis / Time Costing Methods / Solving Critical Path Problems with Linear Programming / PERT: Project Evaluation and Review Technique / Resource Considerations / Organizational Issues in Project Management / Historical Notes / Project Management Software for the PC / Summary

13. Reliability and Maintainability
Reliability of a Single Component / Increasing and Decreasing Failure Rates / The Poisson Process in Reliability Modeling / Failures of Complex Equipment / Introduction to Maintenance Models / Deterministic Age Replacement Strategies / Planned Replacement under Uncertainty / Analysis of Warranty Policies / Software Reliability / Historical Notes / Summary